Ozone generators are for use in unoccupied spaces and not running when people or pets are present. While O3 is both a natural and powerful oxidizer that will eliminate most odors, long-term exposure is not recommended by government agencies because it can contribute to eye and respiratory irritation. More…
Sellers on the internet often make false claims regarding the performance of their products in order to obtain a sale. Beware of sales claims for ozone generators with very high ozone output at a price that seems to be too good to be true. More…
All ozone generators require periodic cleaning of the ozone producing elements to continue operating. Beware of units offered on the Internet that cannot be maintained by the buyer because they will stop functioning after a period of time. The OdorFree carries a 5 year warranty because it is built to be easily maintained. More…
For 30 days from the date of receipt of an OdorFree generator the buyer may return the unit for any reason. Simply contact Customer Service at 800-683-9749 for an authorization number and prepaid shipping label. Return the unit in the original packaging with the number and a full refund will be issued.
For 5 years from the date of purchase by the original owner, SD International will replace any defective part due to a manufacturing defect at no charge. The customer is responsible for packaging the product safely and shipping it to our Service Center. The unit is then repaired and shipped back to the customer at no charge.
For the first 90 days from original date of purchase, SD International will replace or repair the product without charge to the customer should the unit prove to have a manufacturing defect or shipping damage. Simply contact Customer Service at 800-683-9749 for an authorization number and prepaid shipping label.